Three-sided delivery ecosystem
Zuu
Engineering across the customer, restaurant, and courier products that power the complete delivery journey.
Role
Cross-product engineering
Scope
Customer · Business · Courier
Status
Production · Jul–Oct 2026
Overview
The product story
Zuu is not one app—it is a coordinated system for customers placing orders, businesses managing demand, and couriers completing deliveries. I worked across all three products, keeping the handoffs between them clear and dependable.
Core capabilities
What the product brings together.
Customer ordering
Restaurant operations
Courier workflows
Order status lifecycle
Cross-app coordination
Delivery experience
My contribution
Work delivered
Worked across all three application surfaces
Connected operational states across customer, business, and courier flows
Supported restaurant order-management needs
Improved the clarity of delivery handoffs and status changes
Product outcome
What changed
One connected delivery lifecycle
Better operational visibility
Consistent experiences for every participant
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